Exchanges and Returns Policy

Exchanges and Returns Policy

We want every customer to be completely satisfied with their purchase. newheydudefc offers exchanges and returns under the following conditions:

Eligibility

• Requests must be submitted within 30 days of receiving your order
• Items must be unused, unworn, and in original condition
• Original packaging and proof of purchase are required

Return & Exchange Process

To request a return or exchange, contact us at [email protected] within the return period. Once approved, you will receive detailed return instructions.

Returned items should be shipped using a trackable service to ensure safe delivery.

Refunds

• Once we receive and inspect the returned item(s), eligible refunds will be processed
• Refunds are completed within 3 business days after we receive and verify the returned item(s)
• Refunds are issued to the original payment method
• Shipping fees are non-refundable, unless the return is due to our error

Exchanges

• Once we receive and inspect exchanged item(s), replacement items will be shipped
• Replacement items are shipped within 3 business days after receipt and approval of the returned items

We aim to make returns and exchanges as simple and fast as possible, ensuring customers receive refunds or replacement items promptly.